Product Care Guide

UPHOLSTERY

General Care

• Periodically rotate cushions and toss pillows to evenly distribute wear.
• Avoid placing upholstery in direct sunlight or near heat/moisture sources to prevent fading.
• Vacuum occasionally using designated attachments.
• Fabric pilling is normal; a fabric (or “sweater”) shaver can gently remove pills.
• Trust professional cleaners for deep cleaning as needed.
  

Cleaning Your Upholstery

Depending on the selected fabric, refer to the following cleaning codes:

Upholstery Cleaning Codes

• W: Spot clean using water and water-based upholstery shampoo or foam cleaners only.
• S: Spot clean using water-free solvents only. Do not use water or dry clean.
• SW/WS: Spot clean using distilled water or water-based cleaning agents. Foam from mild detergent or dry-cleaning solvent may also be used.
• X: Vacuum or brush lightly with a non-metallic brush. Do not use water or cleaning agents.

General Cleaning Guidelines

• Follow all instructions carefully when using an upholstery cleaner.
• Pre-test in a hidden area before full application.
• Dilute cleaners with distilled water and avoid over-saturating.
• Blot with an absorbent, undyed cloth from the outside in.
• Avoid scrubbing or using hard-bristled brushes.

Caring for Specialty Fabrics & Leathers

Leather

• Dust with a dry cloth or wipe with an undyed cloth dampened with distilled water.
• Use wax-free leather cleaner and conditioner as needed.
• Blot oil-based spills with a clean, undyed cloth.
• Spot clean other spills with mild soap and distilled water, then blot and air dry.
• Avoid harsh cleaners, abrasives, ammonia, silicone, or cleaners meant for suede/nubuck.

Crypton® Home Performance Fabrics

• Clean with clear, mild detergent and water. Do not bleach.
• For tough stains, use a soft brush and blot with a towel. Rinse thoroughly and air dry.

Performance Fabrics

• Blot spills immediately.
• For small stains, mix 1 cup of water with ¼ tsp clear detergent.
• Spray, blot, rinse thoroughly, and air dry.

Hair on Hide

• Vacuum lightly using an upholstery attachment.
• Spot clean with a soft-bristle brush and mild soap/water.

WOOD & WICKER

General Care

• Spot clean sealed wood with mild soap, water, and a soft cloth. Dry immediately.
• Dust lacquered wood with a dry cloth and non-wax furniture polish.
• Clean glass with glass cleaner and a soft cloth.
• Avoid abrasives, harsh chemicals, and overapplication of products.
• Wipe spills immediately to prevent moisture damage.
• Use coasters, trivets, and felt pads to protect surfaces.
• Lift—don’t drag—furniture. Avoid direct sunlight and uneven flooring.

Specialty Wood

Reclaimed & Antique Wood

• Dust gently with a soft, dry cloth.
• Occasionally apply furniture wax along the grain. Buff to desired sheen.

Hand-Painted Wood

• Dust with a soft, clean, undyed cloth.
• Use transparent beeswax occasionally to maintain finish.

Rattan & Handwoven Wicker

• Spot clean with a damp cloth.
• Dust occasionally and vacuum as needed.
• Do not stand on seats.

METAL & STONE

Metal

• Dust regularly with a soft, dry cloth.
• Wipe spills immediately.
• Avoid ammonia, silicone, abrasives, and corrosive chemicals.
• Use coasters and trivets to protect finishes.

Stone

• Spot clean with a damp cloth, mild soap, and water. Dry with a soft cloth.
• Occasionally use stone-specific cleaning products.
• Avoid acidic agents (lemon, vinegar), ammonia, and silicone.

METAL & STONE

Metal

• Dust regularly with a soft, dry cloth.
• Wipe spills immediately.
• Avoid ammonia, silicone, abrasives, and corrosive chemicals.
• Use coasters and trivets to protect finishes.

Stone

• Spot clean with a damp cloth, mild soap, and water. Dry with a soft cloth.
• Occasionally use stone-specific cleaning products.
• Avoid acidic agents (lemon, vinegar), ammonia, and silicone.

OUTDOOR

General Care

• Store or cover furniture when not in use.
• Clean and dry thoroughly before storing.
• Rinse in saltwater environments weekly to prevent corrosion.
• Don’t allow standing water on surfaces or cushions.

Outdoor Fabrics & Cushions

• Store cushions during inclement weather.
• Rotate cushions periodically.
• Brush or vacuum weekly.
• Spot clean with mild soap and water. Rinse and air dry.
• For mildew, use a 10:1 diluted bleach solution on InsideOut® fabrics.
• Flip cushions during drying; do not use a dryer.

All-Weather Wicker & Performance Weave

• Dust or vacuum weekly.
• Spot clean with hose or mild soap and water.
• Safe for pressure washing (1200–1400 psi).

Teak

Premium Solid Teak

• Dust and polish gently.
• Avoid abrasives, ammonia, silicone, or pressure cleaners.

Grade A Natural Teak

• Color will fade to silvery-grey over time.
• Use covers when not in use.
• Clean stains gently and follow fabric care instructions.
• Scrub with soft brush and mild dish soap.

Finished Teak

• May fade over time. Use covers to protect it.
• Small imperfections will weather naturally.

Reclaimed Wood

• Dust with a soft, dry cloth.
• Apply furniture wax as needed, then buff.

Powder-Coated Aluminum

• Dust weekly with a dry cloth.
• Hose off or brush debris. Dry with a soft cloth.
• Clean with mild soap and water.
• Avoid impact and sharp objects.

Concrete & Reconstructed Stone

• Spot clean with mild soap and water.
• Avoid acidic and abrasive cleaners.
• Protect edges and surfaces from impact.

RUGS

General Care

• Consult a professional cleaner for deep cleaning.
• Pre-test cleaners on a hidden area.
• Blot spills immediately with lukewarm water and mild soap.
• Use rug pads and rotate rugs every 3 months.
• Vacuum with handheld, brushless attachments.
• Shedding and fiber sprouting are normal; trim, don’t pull.

Wool Rugs

• Use wool-safe products only.
• Shedding is normal and decreases over time.
  

Natural Fiber Rugs

• Vacuum on low power from various directions.
  

Performance Rugs

• Blot stains with a dry cloth.
• For tough stains: 1 part bleach to 2 parts water (only on 100% polyester rugs).
• Rinse and air dry.
• Avoid standing water or heavy rain.
  

Viscose & Viscose-Blend Rugs

• Not for high-traffic areas.
• Vacuum with low power, no beater bars.
• Blot stains gently; do not rub.
• Avoid excess heat and moisture.
  

Hides

• Vacuum with suction only—no bristles.
• Shake debris out regularly.
• Blot with mild soap and water as needed.

BEDDING & MATTRESSES

Bedding

• Follow care labels on individual pieces.
  

Mattresses & Box Springs

• Spot clean with mild soap and water.
• Use a mattress protector.
• Rotate one-sided mattresses every 6 months.
• Vacuum annually.

DÉCOR

Pillows, Covers & Throws

• Follow care labels.
• Spot clean by blotting; never scrub.
• For deep cleaning, use professional services.

Lighting, Mirrors & Wall Art

• Dust with a feather duster or soft cloth.
• Clean glass gently with glass cleaner.

Decorative Accessories

• Dust with a soft, dry cloth.
• Polish glass pieces with glass cleaner and wipe clean.